Update on Energy Bill Rebate payments for Nottingham residents
Updated 24th June 2022
The £150 Energy Bill Rebate payment has now been processed by the council to all eligible Council Tax payers who paid by Direct Debit in April 2022.
Letters have now started to go out by post to people who pay their Council Tax by another method where we don’t hold bank details, explaining how to claim the payment.
The letters include a unique one time only passcode and a web link to provide the details we require. This information will need be checked and verified to make sure we are able to make payment. Please only use the web link included in the letter to apply.
Please only contact us if you have received a letter and are unsure how to claim.
Payments are likely to take up to 14 days. We will be in touch if we are unable to make the payment or if we require any further information following the checks.
Who will qualify?
Properties that are your main home and banded A-D or Band E with a disabled relief. Find out what band you are in. Second homes and unoccupied properties are excluded.
Properties that are exempt from Council Tax but will still qualify for the rebate include:
- Severely Mentally Impaired
- Occupied Annexe
- Occupied by persons under the age of 18
The dwelling you occupy has a council tax band on 1st April 2022.
How will I receive the rebate?
For people who pay council tax by direct debit, in most cases, the rebate will go directly into bank accounts. Please do not contact us to chase payment, we will get it to you as soon as possible.
If you do not pay by direct debit we will be writing to you soon with information about how to apply.
Why isn’t the £150 rebate showing on my Council Tax bill?
The payment will be paid to directly into your bank account if you pay by Direct Debit and will not show on your bill as a reduction in the amount you pay. If you do not pay your council tax by Direct Debit, we will contact you to arrange payment. You must pay your Council Tax amount as stated on the bill.
What if I am not eligible?
A fund has been provided to Councils to help lower income households who may not qualify for the Energy Bill Rebate. This will include households who are on lower incomes or in receipt of the Council Tax Reduction Scheme (CTRS) and who are in higher than band D property.
Further information on this discretionary fund will be available on this webpage in the coming weeks.